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FAQ's

For our Quick Start Guide please click here

Is Smell Hound safe for my pet cat, dog, bird, fish....?

In a word, yes.

  • All probiotic bacterial strains are naturally occurring soil microorganisms that have not been changed by recombinant DNA techniques (not manufactured with genetically modified organisms)
  • The components of probiotics are readily biodegradable, and their degradation products are considered safe for fauna and flora.
  • All probiotics used belong to Biosafety Level (BSL) 1 and are not considered pathogenic
  • Our prebiotics and probiotics meet the criteria for use in cosmetics where the mandatory dermatological tests have been successfully performed

FAQ: Does Smell Hound work on all types of odours?

Yes, the Smell Hound Odour Eliminator is designed to work on a wide range of organic odours, including pet odours, cooking smells, mustiness and more. It doesn't just mask odours; it actively breaks them down, leaving your space smelling fresh and clean.

What are Synbiotics?

Smell Hound uses synbiotic technology with 100% natural synbiotic ingredients. Synbiotics are a unique combination of prebiotics and probiotics, formulated and stabilised under lab quality conditions.

What are prebiotics and probiotics. Is there a difference?

Prebiotics are sugars that can only be digested by good microorganisms. In the case of the synbiotic products, prebiotic sugars are also present, which stimulate the already present good microorganisms through a delayed action. In this way, Smell Hounds synbiotic products feed the already present good microorganisms which promotes the diversity of the microflora in a positive direction.

What is Smell Hound's shelf life?

3 years.

Why use Smell Hound instead of normal cleaners or air fresheners?

Eco-friendly:

No harmful disinfectants, harsh chemicals, or soap.

100% natural organic ingredients - no harmful or toxic synthetic chemicals.

Good for the environment and your gut health!

Unlike traditional cleaners that kill the good bacteria as well as the bad bacteria or air fresheners that just mask smells, Smell Hound actually helps maintain a balanced microbiome on your pet's skin, fur, and surroundings without using perfumes to mask smells.

Allergen & odour control:

  • Microscopic deep clean that removes even the smallest impurities
  • Remove proteins, dust, and organic dirt from the pet's fur
  • Maintain a balanced microbiome on your pet and its surroundings

A well-balanced body microbiome can:

  • soothe the pet's skin & hair
  • enhance the skin's natural protective barrier
  • help increase the skin's natural ability for visible self-repair
  • actively reduce odor
  • probiotics are active dirt removers that clean skin and hair on a microscopic level
  • Reduces allergens on pet hair
  • Unique combination of probiotics and prebiotics
  • Probiotics are good bacteria that have a beneficial effect on animal health

How does Smell Hound actually work?

Did you grow up thinking all bacteria are harmful? Well, they're not! In fact, you couldn't survive without the help of good bacteria, such as those populating our gut.

The Smell Hound Odour Eliminator dispenses the Synbio® fluid into the air via the ultrasound emitter turning the fluid into a mist.

This spreads the good bacteria across all surfaces within a 50-100 square metre radius.

The good bacteria then comes into contact with the bad bacteria that causes smells and uses it as food, effectively "eating" it and thus removing the odour.